We provide a 30-day money-back guarantee for new customers on our hosting services. If you are not satisfied within the first 30 days of your purchase, you may request a full refund. Please note:
The money-back guarantee applies only to hosting services, not domain registrations, renewals, or transfers.
Add-ons, SSL certificates, and additional services are non-refundable.
Domain name registration, renewal, and transfer fees are non-refundable. Once a domain is registered or renewed, we are unable to cancel it with a full refund due to registry restrictions.
To be eligible for a refund:
The request must be made within the applicable refund period (30 days for hosting).
No refunds will be issued for accounts that violate our Terms of Service.
If you purchased using a promotional or discounted rate, the refund amount will be based on the regular rate minus any fees associated with the promotional offer.
To initiate a refund, please contact our support team at [email protected] with your account details. Refunds are generally processed within 7-10 business days once approved. Refunds will be issued through the original payment method.
Certain services are not eligible for refunds, including: For questions about this Refund Policy or our data practices, contact us at: A. Money-Back Guarantee
B. Domain Registration & Renewal Fees
C. Conditions for Refund
D. Refund Process
E. Non-Refundable Services
1. Domain services (registration, renewal, and transfer)
2. SSL certificates and website security add-ons
3. Any services marked as "non-refundable" during purchase.
F. Contacting Us
MotionHost:
This Refund Policy was last modified on July 11, 2024